Privacy Policy -

Privacy Policy for IMIKI

Last Updated: October, 2023

Welcome to the IMIKI website. Your privacy is essential to us, and this policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our IMIKI Life app.

Information We Collect

Personal Data: We may collect personal information such as your name, email address, mobile phone number, and physical address when you voluntarily provide them, for instance when you fill out our contact forms.

Usage Data: We may also collect information on how our website is accessed and used. This may include your IP address, browser type, device information, pages you visit, and other analytical data.

Use of Your Information

We use the information we collect to:

Process and manage inquiries.
Monitor and analyze website performance and trends.
Send you notifications, updates, or marketing materials (only with your consent).
Improve our website and IMIKI Life app.

Sharing Your Information

Google Analytics and Ads: We use Google Analytics to monitor and analyze the use of our website. We also use Google Ads to advertise our business. Google may use the collected data to contextualize and personalize the ads of its advertising network. For more information on Google’s privacy practices, please visit Google’s Privacy & Terms.

Third-party service providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Your Data Protection Rights

You have the right to:

Access, correct, update, or request deletion of your personal information.
Object to the processing of your personal information, ask us to restrict the processing, or request portability.
Opt-out of marketing communications we send you.

IMIKI Life App

Developed by Shenzhen Mihome Up Technology Co, Ltd., IMIKI Life offers you health and exercise guidance. Your privacy is vital to us, and we’re committed to safeguarding it. Please review our privacy practices and reach out if you have questions.

Our Promise to You

We collect and use your information only when you use our services. Any data you provide, like when we verify your identity, will be handled as per this policy and our terms.

Our policy is crafted with you in mind, ensuring you know how we use your data and that you stay in control.

“Personal information” here means data, such as your phone number or email, that identifies you.

Using our services? That means you’ve read and agreed to this policy. We might update it occasionally, but we’ll always prioritize your data’s safety in line with local laws.

We train our team to treat your information with utmost care.

Your trust matters. Questions or concerns? Just email us at help@imikilife.com. We’re here to assist!

1. What Info Do We Gather, and How Do We Use It?

1.1 What We Collect & Why

General Info: For our services, we need basic details like your WeChat, Facebook, Twitter, and Apple accounts, contact info, and personal preferences.
Physical Data: Activating the App? We’ll ask for height, weight, gender, and age.
Activity & Health Metrics: Syncing with our App? We gather data like sleep patterns, heart rate, exercise stats, mood, and more.
Call & Message Details: Using call or message reminders? With your okay, we’ll show you incoming details but won’t save them.
Phone Details: We might note your phone’s OS, brand, and model.
Music Insights: Use our music controls, and we’ll pull the current song’s info. Don’t worry; it’s just for display and isn’t stored.
Location: Some features require us to know where you are.
Feedback: Share feedback. We’ll collect associated logs and contact info, based on your preferences.
Device Data: Connect a device, and we might send unique identifiers, firmware versions, and usage stats to our server.
Personal Goals & Health Insights: Set goals or track female health? We’ll collect relevant metrics, including menstrual data.
Customizations: Designing a watch face? We’ll save the images you use.
Friends & Family Data: Add users as connections. With their permission, you can view their health metrics.
App List: For login and push services, we might need your app list.
Apple HealthKit: If you enable it, we’ll access metrics like steps, sleep, and heart rate.

1.2 How Do We Use Your Personal Information？

Collecting your personal info helps us offer you top-notch services while sticking to the law. By using our app, you’re giving us (and affiliated companies in tech, social media, and cloud sectors) the green light to process and share your data as needed, per our policy.

Here’s why we gather your details:

Sports Account Setup: When you kick off a sports account, we use your info to set it up and show relevant data in the app.
Fitness & Health Insights: Your body and device data help us crunch numbers. Expect insights on everything from BMI and calorie burn to stress levels and oxygen uptake.
Body Analysis: We’ll give you a health snapshot, suggesting ideal weight ranges and mapping out your stress trends.
Sports Services: Sync your devices, and your activity data pops up in the app.
Call & Music Displays: Get calls or texts? Some devices will show them. Jamming to a tune? The track details might appear if your device supports it.
Phone Compatibility: We’ll check if our app vibes with your phone using its details.
Women’s Health Tools: Opt-in, and we’ll predict and flag menstrual cycles based on what you share.
Sleep Insights: We dive into your sleep stats, offering a breakdown of duration and quality.
Heart Health Checks: For devices with heart health features, you’ll see your heart rate and get alerts on notable changes.
App Integrations: To enhance logins and notifications, we’ll peek at your software list, but it’s just a glance. We don’t save it.

Remember, our goal is always to serve and support you better.

2. How Do We Use Cookies and Similar Technologies.

2.1 Cookies

What’s a Cookie?
Think of cookies as little data notes that websites save on your devices. They’re just text files, and only the website that created the cookie can read its content. Every cookie is unique to your browser, often containing stuff like site names and a mix of numbers and characters. It’s like a website’s way of remembering stuff about you, like your shopping cart contents or user preferences.

Why Use Cookies?
Mainly, cookies make online life easier. Websites remember your actions and preferences, like language, font size, and more, ensuring you don’t have to reset them every visit. Without cookies, every page you open treats you like a newbie. Imagine logging into a site, moving to another page, and getting logged out because the site’s forgotten you. That’s life without cookies!

Our Promise:
We only use cookies to enhance your experience, nothing else. And remember, you’re in control. Want to manage or delete cookies? No problem. Check out AboutCookies.org for guidance. If you decide to block cookies, just remember: that you might have to manually adjust your settings when you visit our site. For specific browser settings, have a look at the guides for Microsoft Edge, Google Chrome, Mozilla Firefox, Safari, or Opera.

2.2 Web Beacons and Pixel Tags

Besides cookies, we tap into other cool web tools like web beacons and pixel tags. Here’s a quick breakdown:

Click-Through URLs: Ever received an email from us with a link? That’s a click-through URL. When you click it, we get a heads-up. It’s just our way of understanding what you like, so we can serve you better.

Web Beacons: Think of these as tiny, invisible images on websites or emails. They give us insights just like the click-through URLs do.

Pixel Tags in Emails: These help us know if you’ve opened an email. Handy for making sure our messages are relevant and useful to you.

But remember, you’re in the driver’s seat! If you’d rather not be tracked, just opt out of our emails anytime.

2.3 Do Not Track (Do Not Track)

Web browsers often come with a “Do Not Track” option, asking sites not to track you. Even though there aren’t strict rules about how sites should react to this yet, if you switch it on, rest assured our sites will respect your decision.

3. How Do We Disclose Your Personal Data

The company will not sell your personal data to third parties. However, the company will disclose your personal data in the following circumstances:

Disclosure with explicit consent: With your explicit consent, the company will share your personal data with other parties.

Disclosures based on legal or justifiable grounds: The Company may disclose your personal data if required by law, legal process, litigation, or public and government authorities.

4. How Do We Protect Your Personal Data?

The company attaches importance to the security of personal data. We use industry-standard ways to protect your personal data and prevent data from being accessed, disclosed, used, modified, damaged, or lost. We will take all reasonable and practical measures to protect your personal data. For example, we use encryption technology to ensure data confidentiality; we use trusted protection mechanisms to prevent data from malicious attacks; we deploy access control mechanisms to ensure that only authorized personnel have access to personal data; and we organize security and privacy protection training courses to enhance employee awareness of the importance of protecting personal data. We will take all reasonable and practicable steps to ensure that no irrelevant personal data is collected.

We will only retain your personal data for the period required to achieve the purposes described in this policy unless we need to extend the retention period or be allowed by law. We will do our best to protect your personal data, but please note that any security measures cannot be made to be flawless.

5. How to Access or Modify Your Personal Data

According to the company’s terms and conditions, you can manage your personal data at any time, such as your account information. You should ensure that all personal data submitted is accurate. We will do our best to maintain the accuracy and completeness of personal data and update it in a timely manner.

You have the right to access your personal data, except for certain legal exceptions. If privacy and information laws are different in some jurisdictions, we will comply with these laws. If you want to access the data, please notify us at help@imikilife.com. For security, you may need to provide a written request.

You also have the right to delete or modify any personal information we hold about you. We will delete or modify this information at your request. To make such a request, please contact us at help@imikilife.com. If we have reasonable grounds to believe that these requests are deceptive and unenforceable or if local law does not provide access, we will refuse to process the request.

Account Cancellation

You can cancel your account directly from the app by going to “Me – Personal information – Cancel Account”. Please note that this action is irreversible. When you cancel your account, we will delete or anonymize your personal information, except where otherwise required by law.

6. How Do We Handle Children's Personal Data

Our products, websites, and services are mainly for adults. Children cannot create their own user accounts without the consent of their parents or guardians. In the case of the use of children’s personal data with parental consent, we will only use or disclose this data if it is permitted by law, parental or guardian’s explicit consent or protection of children is necessary. Although local laws and customs define children differently, we treat anyone under the age of 13 as a child.

If the company finds that it has collected personal data from children without prior and verifiable parental consent, We will try to delete the relevant data as soon as possible.

7. Our Third-Party Providers and Their Services

Do I have to agree to any third-party terms and conditions?

Our privacy policy does not apply to products and services provided by third parties. Depending on the products and services you use, which may include third-party products and services, involving analysis and statistics, map services, login services, etc., some of them will be provided in the form of links to third-party websites, and some will be SDK, API and other forms of access. When you use these products or services, it may also collect your information. Therefore, we strongly recommend that you take the time to read the privacy policy of the third party, just like reading our policy. We are not responsible for how third parties use the personal information they collect from you, and we have no control over their use. Our privacy policy does not apply to other websites linked through our service.

With Google Fit, you agree to Google Fit’s Terms of Service and Privacy Policy： http://www.google.com/policies/privacy ·

With Apple Health you agree to Apple’s Terms of Service and Privacy Policy： https://www.apple.com/legal/privacy/szh/

In addition, we have also integrated the following SDKs. When you use these specific products, your information collected by the SDK, the purpose of use, and the applicable third-party privacy policies are listed below:

Amap Maps, Amap Positioning: Need to call your location permissions, collect your device information, network status, location information, and Wi-Fi information, so as to provide you with maps and location services when you are outdoors; privacy policy: https://lbs.amap.com/pages/privacy

Google Map: Need to retrieve your location permission, collect your device information, network status, and location information; provide you with location records when you are outdoors; privacy policy: http://www.google.com/policies/privacy

Alipay payment: need to retrieve your camera permissions, storage permissions, collect your network status, basic personal information submitted when registering an Alipay account, transaction information, and device information; provide you with Alipay payment services according to your needs; privacy policy: https://intl.alipay.com/ihome/help/agreements/detail.htm?agreement=AlipayPrivacyPolicy

WeChat login: You need to call up your network permissions and external storage write permissions, will collect your network status, and provide you with account login and information-sharing services according to your specifications; privacy policy: http://weixin.qq.com/agreement

Facebook login: You need to retrieve your network permissions and collect your network status in order to provide you with login and information-sharing services according to your designation; privacy policy: https://opensource.facebook.com/legal/privacy/

Twitter login: You need to retrieve your network permissions and external storage write permissions, collect your network status, and provide you with information-sharing services according to your specifications; privacy policy: https://developer.twitter.com/zh-cn/more/developer-terms/agreement-and-policy

Our products, Umeng integration+ SDK and Umeng+ SDK, are required to collect your device Mac address and unique device identification (IMEI/android ID/IDFA/OPENUDID/GUID, SIM card IMSI information) in order to provide statistical analysis services. Moreover, after calibrating the accuracy of report data through location, we can provide basic anti-cheating capabilities. Using Umeng means that you agree to its Terms of Service and Privacy Policy: https://www.umeng.com/page/policy

8. Permission usage instructions

Storage permissions: When you use sharing, set personal avatars through albums, set dial backgrounds, firmware upgrades, and other functions, you need to enable this permission to read image information or write application information. If you do not need such services, you can turn off permission at any time, which will not affect the use of other services.
Camera permission: When you scan the QR code to connect to the device, add relatives and friends, shake and take pictures, and set the avatar and dial background by taking pictures, we need to apply for and obtain this permission from you in order to complete the picture shooting. If you do not need such services, you can turn off permission at any time, which will not affect the use of other services.
Location permission: When you use map positioning to generate motion track, Bluetooth pairing, weather push, or other location-related search functions, you can choose to enable this permission to determine your current location information. If your phone is Android 10 or above, in order to ensure the normal recording of data and trajectory during exercise, you will also apply for background positioning permission. Please enable this permission. If you do not need such services, you can turn off this permission at any time, which will not affect the use of other services.
Phone permission: When you use the wearable device to reject calls and receive call information on the wearable device, you can choose to enable this permission to get the phone status. If you do not agree with this permission, it may affect normal function usage.
Call permission: When you use the wearable device to reject calls and receive call information on the wearable device, you can choose to enable this permission so that the wearable device can reject calls and receive call information normally. If you do not agree with this permission, it may affect normal function usage.
Call log permission: When you use a wearable device to push a caller number, you can choose to enable this permission to display the caller ID on the paired device. If you do not need such services, you can turn off permission at any time, which will not affect the use of other services.
Address book permission: When you push caller contact information and SMS contact information to the device, you can choose to enable this permission to display the caller contact information on the wearable device. If you do not need such services, you can turn off permission at any time, which will not affect the use of other services.
SMS permission: When you use to push SMS messages to the device, you can choose to enable this permission to display the message content on the wearable device. If you do not need such services, you can turn off permission at any time, which will not affect the use of other services.
Auto start permission: Used in the background of the APP to push message reminders to the Bluetooth device, so that users can perceive and not miss important messages and calls. The APP will not automatically remind the user to open it, and the user needs to open it by himself.

You can turn off permission at any time, which will not affect the use of other services. You can visit the system “Settings” at any time to manage your system permissions.

9. How is this policy updated?

We may modify and update this Privacy Policy from time to time. Updates to this Privacy Policy will be posted in the APP in the form of notice. You can check the latest version by visiting the APP. For other major changes, a solemn notice will be provided.

Shenzhen Mihome Up Technology Co, Ltd.

Last updated: October 2023

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

Security

We implement a variety of security measures to protect your personal data, including the use of advanced encryption techniques and secure servers.

Changes to this Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

Contact Us

For any questions about this privacy policy, please contact us at help@imikilife.com